ST
Sinesabelo T

1 reviews | Active since Jul 2025

19 Aug 2026, 10:34

On Friday, around 21:00 my BF went to withdraw money at the Standard Bank ATM in Edendale PMB, the money was drawn but never came out because the ATM went offline, on Saturday he went to the branch they said his money will be returned on Wednesday and tod

On Friday, around 21:00 my BF went to withdraw money at the Standard Bank ATM in Edendale PMB, the money was drawn but never came out because the ATM went offline, on Saturday he went to the branch they said his money will be returned on Wednesday and today it's Wednesday and there's no money. Rent is not paid, kids transport not paid. I need my money today. Please fix this now. This is my money. I keep borrowing money now to go to work. You said the money will be on my account on the 19th , today is the 19th. His number is +***7

0
Replies (2)
Standard Bank
Standard Bank's reply19 Aug 2026, 11:13
Official
Dear Sinesabelo.

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***
Standard Bank
Standard Bank's reply19 Aug 2026, 13:57
Official
Dear Sinesabelo.

Thank you for taking our call.

As per our conversation, we are pleased to confirm that the matter has been resolved.
Thank you for your time and cooperation.

Kindest regards, 
Standard Bank Hello Peter Team 
***