MC
Marius C

1 reviews | Active since Nov 2018

09 Mar 2021, 09:13

On called for promotions and sms's

Good day

As I am not a customer of standard bank, I do het onve and a while these sms's:

As a valued Standard Bank customer, the bank would appreciate your feedback regarding your experience. REPLIES ARE FREE. Please respond to the following 4 quick questions. Reply STOP to opt out.

Now, I wonder how do they know that a person has an account with them, as I only have a bank account with Capitec, where do they get our information from, as I never went to a standard bank branch to open up a bank account with them, please stop sending me sms's and any promotions as I have never aaked you, standard bank to do so in the first place, failure to do so, will result in me getting a lawyer.

0
Replies (1)
Standard Bank
Standard Bank's reply09 Mar 2021, 23:47
Official
Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
 *** *** (fax)***