DW
Dianne Wagner-Brijlal
1 reviews | Active since Jan 2011
29 Apr 2015, 10:44
OMG..R125 FOR A NEW DEBITCARD!!!
THIS BANK HAS REACHED NEW LEVELS OF DISGUSTING PRACTICES...MY CARD WAS SWALLOWED BY A NEDBANK MACHINE THAT MALFUNCTIONED WITHOUT WARNING...- FLORA CENTER,,,WELL BECAUSE,,,THE STD BANK BRANCH THERE JUST CLOSED DOWN..LEAVING THEIR CUSTOMERS STRANDED....NOT MY FAULT....GO TO THE BRANCH TO GET A NEW DEBIT CARD....SEE TODAY I WAS CHARGED R125!! THIS IS RIDICULOUS AND VERY SAD REALLY AS I AM A PENSIONER . ITS NOT EVEN A CHEQUE CARD..A SIMPLE DEBIT CARD....REALLY... I HAVE BEEN WITH THIS BANK FOR YEARS ..AND LATELY ALL THEY HAVE BEEN IS...DISAPPOINTING...I AM SHOCKED AND DISGUSTED TO SAY THE LEAST!
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Standard Bank's replyOfficial
30 Apr 2015, 16:27Hello zelwagner,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply30 Apr 2015, 16:27
Official
Hello zelwagner,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***