JG
Jessica G
1 reviews | Active since Jul 2013
16 Feb 2022, 12:05
OMG!!!
I have to correct my email address on my online profile and add a 2nd email, can't do it online, OMG OMG OMG!!!!!! Have to do it at a branch, I have been sitting at Melville branch for 2 hours, no COVID-19 restrictions are followed, 10 people in front of me, all squashed like sardines! I asked for the manager, the cash manager came to speak to me, couldn't care less about the wait or the COVID-19 restrictions, she gave me a "suck it up" attitude! Please bring your procedures into the 21s6 century! No wonder we are called a 3rd world country!!!
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Standard Bank's replyOfficial
18 Feb 2022, 05:40Hello Jessica
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart , we will escalate your concerns to our management team.
Kind regards
Standard Bank Help Centre
***
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart , we will escalate your concerns to our management team.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply18 Feb 2022, 05:40
Official
Hello Jessica
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart , we will escalate your concerns to our management team.
Kind regards
Standard Bank Help Centre
***
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart , we will escalate your concerns to our management team.
Kind regards
Standard Bank Help Centre
***