RS
Roxanne S

1 reviews | Active since Dec 2022

02 Nov 2023, 18:38

Old-fashioned policies, bad customer service

Downgraded my Prestige Cheque Account to Mymo because a R5 monthly bank charge is what the service deserves. The Mall of the South Branch is the worst. Old-fashioned, inflexible policies and rude, unhelpful staff will cost you clients.

0
Replies (1)
Standard Bank
Standard Bank's reply03 Nov 2023, 07:23
Official
Dear Roxanne

We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you. 

Kindest regards, Standard Bank Hello Peter Team ***