old dysfunctional ATM's
<p>I went to pay my credit card that I have with standard ,but as usual there's was something wrong with the ATM's, all four of them. I inserted my cash, waited and was informed that the money had jammed ,I got a receipt from the machine stating as much ,no mention of my money. So I had to go into the bank ,get in a queue ,wait 10 minutes ,fill out a claim so they could investigate, as if I might be lying .I saw several people complain about the dysfunctional ATM's,but the ques kept forming and nobody from standard bank botherd to go outside and investigate . Pathetic service all around. It's not my fault your machine are old and busted why must I make a request to find out what happened to my Money?</p>
Good day Claire Janse van Rensburg
Thank you for your posting and allowing us an opportunity to investigate your complaint.
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Good day Claire Janse van Rensburg
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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