Okuhle Pakisana fix your customer service

There is this lady called Okuhle Pakisana, she's at pumlani mall branch. The attitude of the girl meanwhile she's at the reception. Terrible. I was standing on a que for teller because I wanted to deposit. Well, saw that the que is not moving thought of going to ask her probably im in a wrong que. Wow terrible attitude from her, I greeted her and she kept quiet. Her assistant or the girl that was being trained had to answer and I asked if im in a wrong que and she said she is not sure yet however I need to register. Asked her, we now have to register to deposit money? She was not sure the i had to wait in another long que to register. Guess what, got to the girl Okuhle with zero customer service and I told her I need to make a deposit. She said I should wait on teller2. Like why the attitude?I think it will be best for her to attend to some customer service training. I know pumlani is worse in terms of service mara such young ladies as early as Monday morning, siis terrible