eM
eugene M

1 reviews | Active since Jun 2016

09 Jul 2018, 15:39

OFFLINE BLUES

If my local Standard Bank ATM ( CALITZDORP) is offline 30 June. 01.07.18.and Iam unable to deposit funds into my account, WHY SHOULD I BE PENALISED?

0
Replies (2)
Standard Bank
Standard Bank's reply10 Jul 2018, 03:22
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
***
*** (fax)
***

Best regards,

Standard Bank
Standard Bank's reply16 Jul 2018, 14:19
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre

***

***

Best regards,