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Musa M

1 reviews | Active since Dec 2021

28 Mar 2026, 04:04

************** of standard bank to black customer

I'm having a bad experience with standard bank I have a home loan there with them they force me to take their credit insurance instead of me having a life cover of my choice when I ask them why they couldn't consult me first they said it's compulsory for me to take their cover, my colleague is having a home loan with them they didn't force her to take credit life when i ask them why they discriminate me there was no answer I have been abused discriminated, voileted of My right undermined I gues it's because of my color of my skin couse they won't do this to white people

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Replies (2)
Standard Bank
Standard Bank's reply28 Mar 2026, 08:06
Official
Dear Musa,

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply01 Apr 2026, 13:10
Official
 Dear Musa, 

We would like to thank you for giving us the opportunity to address your matter. 

We are glad we could assist. Kindly let us know should need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, 
Standard Bank Hello Peter Team 
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