1 reviews | Active since Nov 2023
***** OF A BANK....HEARTLESS ****MERS!!
The Bank from HELL!!!!!....After numerous attempts to downgrade my account without help, I decided to request to close my Business bank account. The business banker (Ashveer) sent me an e-mail on the 30/11/2023 at 05:13 telling me that they can't downgrade the account because my previous business partner still appears as a director.
It took them 3 Months to notice that they have not removed the director (Their problem not mine) and now I have to continually pay charges of the account i no longer want. I sent the first e-mail on the 23rd of September and Refioe responded promptly instructing Ashveer (My business banker) to assist me as this was an urgent matter. Ashveer responded by calling me on the 10th of November requesting the company documents so that he removes the so called unauthorised director on the account.
I WILL NOT PAY FOR THE CHARGES OF THE BIZLAUNCH ACCOUNT. I REQUESTED FOR CLOSURE OF THE ACCOUNT AND I NOTICE THAT THE ACCOUNT IS STILL ACTIVE. IT'S ABVIOUS THAT THE ONLY INTEREST YOU HAVE IN YOUR CLIENTS IS THEM PAYING THAN YOU ASSISTING THEM IN BANKING!!!
I PAID R 1 700 WORTH OF ACCOUNT CHARGES AND INTERSTS LAST MONTH AND TODAY ITS ALREADY R 569. I WILL NOT PAY IT!!!
Thank you for bringing this issue to our attention.
This matter will be escalated to the business banking team to investigate and provide a resolution.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
This matter will be escalated to the business banking team to investigate and provide a resolution.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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