Obviously you don't want our business.

<div>We are in the process of buying a new home. The offer has been signed and 3 banks have approved a home loan. My husband would prefer to get a loan with Standard Bank - the bank he has used for years and has an existing home loan with. He has a Prestige account. He has phoned the Prestige Banking department and was transferred to the home loan department. He left his details for a call back which he didn't get. He phoned again today and was asked to leave his details again. Still no word. If someone with a Prestige account is treated like this then how on earth are the little people like me going to be treated.</div>