Obscenely Disappointed

This feels like a standard flow of events, I need help, I go to the bank they can’t help them I load a hello peter complaint and only then I’m attended to! My bank delivered my credit card to me at work. I opened the letter and it told me I could activate the card using the PIN I have on the App for the Credit Card, I checked the App and there was no pin so I decided to go to the bank, I was there for like 2 hrs only to be told that their PIN system is down and it’s a nationwide issue. I was told that I would be called once the nationwide PIN issue is sorted then I have to go back to the bank so they can help me. Now tell me who will compensate me for all this time I have to loose at work because of an issue outside of my control?