SM
Shanice M
1 reviews | Active since May 2017
02 Jun 2024, 11:22
Numerous honouring fees
I’ve had an issue with standard bank and them deducting honouring fees all the time. They have not refunded me the fees that has totalled up to R600 and a honouring fee of R100 has came off my account again this morning because the account was in a negative of R5. I think it’s best to close all accounts with standard bank . How on earth can you charge R700 in honouring fees???? I’m not even working right now and every time I check my account there’s some charge that has come off .Ive spoken to someone about the issue and its a problem a lot of clients have been having. Please sort your system out!
Helpful (0)
Replies (8)0
Replies (8)
Standard Bank's replyOfficial
02 Jun 2024, 11:25Dear Shanice,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Jun 2024, 11:25
Official
Dear Shanice,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
SM
Shanice M's updateReviewer Update
06 Jun 2024, 11:08I’m still waiting on feedback regarding this.
SM
Shanice M's update06 Jun 2024, 11:08
Reviewer Update
I’m still waiting on feedback regarding this.
Standard Bank's replyOfficial
06 Jun 2024, 11:30Good day Shanice
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Jun 2024, 11:30
Official
Good day Shanice
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
SM
Shanice M's updateReviewer Update
19 Jun 2024, 12:33It’s been weeks and this issue is still not resolved.
SM
Shanice M's update19 Jun 2024, 12:33
Reviewer Update
It’s been weeks and this issue is still not resolved.
Standard Bank's replyOfficial
19 Jun 2024, 12:51Hi Shanice
We will follow up and get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
We will follow up and get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Jun 2024, 12:51
Official
Hi Shanice
We will follow up and get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
We will follow up and get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
SM
Shanice M's updateReviewer Update
22 Jun 2024, 11:44I’m still waiting on feedback . It’s been weeks
SM
Shanice M's update22 Jun 2024, 11:44
Reviewer Update
I’m still waiting on feedback . It’s been weeks
Standard Bank's replyOfficial
22 Jun 2024, 13:45Hi Shanice
Thank you for getting back to us. We will follow up and get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for getting back to us. We will follow up and get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply22 Jun 2024, 13:45
Official
Hi Shanice
Thank you for getting back to us. We will follow up and get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for getting back to us. We will follow up and get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
SM
Shanice M's updateReviewer Update
25 Jun 2024, 09:32I’m still waiting on feedback. It’s been almost a month. If the issue can’t be resolved you should just say so.
SM
Shanice M's update25 Jun 2024, 09:32
Reviewer Update
I’m still waiting on feedback. It’s been almost a month. If the issue can’t be resolved you should just say so.