YA
Yaseen A

1 reviews | Active since Mar 2022

12 Nov 2022, 11:45

Numerous citizens of Empangeni fell prey to ********* ar Shell garage today.

Standard Bank ATM card *****, it's the worst ATM you can draw money from, recently the ATM at Shell garage Empangeni, numerous people have been ****med from the money by *********, their money has been withdrawn from their accounts while standing their by ********* without their knowledge by other ATM's , how the ********* are doing it with devices getting the customer's details and transfering money from their accounts, while they are helpless,not being able to stop it before it's too late 😭 this technology of Standard bank is so easy to *****, they investigate but can stop it from happening to thousands of customers. It's honestly the worst bank, I will most definitely close my account with them. Their systems are flawed in protecting old people from being ****med from *********.

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Replies (4)
Standard Bank
Standard Bank's reply12 Nov 2022, 12:04
Official
Dear Yaseen Adams

 Thank you for alerting us to this. We have escalated the matter to the ATM  team so that we can ensure a speedy resolution. 

Kindest regards, 
Standard Bank Hello Peter Team 
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YA
Yaseen A's update12 Nov 2022, 12:52
Reviewer Update
The money is gone😭 how does that help now🤷 it's too late, are you going to refund their money through this difficult economic times? It's better to close my account with you'll.
YA
Yaseen A's update13 Nov 2022, 03:09
Reviewer Update
I figured out how they ******** the people at Shell garage Empangeni, there is two cameras in the ATM cubicle above your head, it's very strange to have two cameras. The petrol attending staff is in on the ****. There's an elderly white gentleman in his late 60's that pretends to draw money from the ATM. He makes sure to stand long enough in the queue, to let unsuspecting customer to wait, while another black gentle man dressed in a black leather jacket with a white hat that's waits behind him. The unsuspecting customer starts wondering why it takes long and doesn't notice another another black gentle will stand behind him that's in on the ****. When everything is in place, the elderly white gentleman exits the cubicle as the other gentleman enters. He doesn't wait long in cubicle as the customer enters to insert his card, the guy that exists distracts him while the other guy behind pulls his card and exchanges it. When he turns to other gentleman he taps the card above and tells him you going to wait long, thinking have to enter your phone number and wondering why the machine not returning the card, meanwhile you thinking your card is in the machine, now requesting cell number and ID number as prompted on the screen. While the petrol attended in the shell garage cubicle opposite the ATM busy loading your details on the laptop hacking your information already while the customer wondering why his card not coming out, by the time the customer realises his money is being drawn from his account it's to late🤷 the go into his banking app and hacking all his money from all his accounts. The entire staff is involved, I've watching them closely, the elderly white gentleman returned later and was chatting with the petrol attendees in the cubicle, the one petrol attended drew a large amount of money from the same ATM, The one lady that works inside the Shell garage shop bought number of luxury items, I found it strange because the Shell garage shop more expensive than the Central Spar 500m down the road from them🤷🤷 they drew the money with in seconds after ******** the people. So you only going to alert them if you going to investigate them, you have set a trap for them and monitor them and figure it out properly. There is more than one person at Shell garage that's part of the ****, they have a well oiled machine at that Shell garage 🤷 they know the bank won't suspect them because they can't pin point how they drawing the money from different locations, I hope it will help you but I'm still changing my Bank because your security is hopeless, learn something from African bank where you don't need to visit an ATM
Standard Bank
Standard Bank's reply13 Nov 2022, 08:47
Official
Dear Yaseen

Thank you for bringing this to our attention. We have referred this information to our ATM team for further investigation. 

Regards,
Kindest regards, 
Standard Bank Hello Peter Team 
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