Now is the time to move away from Standard Bank.

Item: Standard Bank
Rating: 1
Author: Andre C

To open an estate Late account is for an existing client impossible ...... tried for two months, no success, the went to Investec it was opened same day no problem and I did not even needed to go into the bank.

To close a deceased's bank account with Standard Bank is totally impossible. To get someone from Standard Bank Deceased Estates to answer an email, no can do... to get response from the team leader Mashree Pillay not going to happen in 2021.

My advice, if you have a will or an account with Standard Bank ..... there are a lots f better options out there, that will welcome your custom. Move while you can so that you do not leave your family with a lot of hassles when you pass away.

Andre Claassens

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Replies (1)

Standard Bank's replyOfficial

13 Oct 2021, 00:28

Hello

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply13 Oct 2021, 00:28

Official