DB
Dirk B
1 reviews | Active since Aug 2010
29 Mar 2021, 10:43
Notification overkill
Dear Standard Bank, I have an automatic monthly payment with a text notification setup. Whilst I appreciate the notification, I find it difficult to understand why I have received 60+ and still counting text notifications.
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Standard Bank's replyOfficial
30 Mar 2021, 02:41 Hello Dirk, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Best regards,
Standard Bank's reply30 Mar 2021, 02:41
Official
Hello Dirk, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Best regards,