AM
Anele M

1 reviews | Active since Nov 2013

20 Sept 2019, 09:31

Notice account funds not released on the due date!!

I HAVE FUNDS DUE TO BE RELEASED TODAY FROM MY NOTICE ACCOUNT (***), 20TH SEPTEMBER BUT THEY HAVE NOT BEEN RELEASED UP UNTIL NOW! I HAVE BILLS TO PAY!!

WHAT IS THE HOLDUP??!

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Replies (2)
Standard Bank
Standard Bank's reply20 Sept 2019, 11:21
Official
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply26 Sept 2019, 13:53
Official
Dear Anele

Thank you once again for posting your comments.

I refer to our telephonic conversation and can confirm that this matter has been attended to.

Kind regards

Patrick Chiziane
Complaint Resolution Centre
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