MN
Malcolm N
1 reviews | Active since Dec 2016
09 Sept 2020, 12:54
Nothing works at Standard Bank
There is no way of applying for a home loan with Standard Bank. I logged in and app**** and application was rejected without any information being supp****. I app**** online without logging in, submitted applications 3 times, received 3 reference numbers and still awaiting a response for 2 weeks now. I e-mailed *** and received no acknowledgement or response. None of the processes at Standard Bank work!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
09 Sept 2020, 15:29Dear Malcolm
Thank you for posting your comments.
We are looking into the matter. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
We are looking into the matter. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply09 Sept 2020, 15:29
Official
Dear Malcolm
Thank you for posting your comments.
We are looking into the matter. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
We are looking into the matter. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
MN
Malcolm N's updateReviewer Update
10 Sept 2020, 00:02I still have not received a response. Clearly the feedback from Standard Bank is a standard response!
What a useless organisation.
What a useless organisation.
MN
Malcolm N's update10 Sept 2020, 00:02
Reviewer Update
I still have not received a response. Clearly the feedback from Standard Bank is a standard response!
What a useless organisation.
What a useless organisation.
MN
Malcolm N's updateReviewer Update
10 Sept 2020, 12:02Received a call from a person at Standard Bank Home Loans who **** about what was submitted on the application and why it was declined. No further assistance from this person thereafter.
Thereafter received calls from Samuel from Standard Bank Home Loans department who agreed to call the applicant back and also **** as nobody has called back. I tried calling the numbers Samuel called from, *** and ***, and call does not collect. Sounds like *****/**** going on if we can't call a number that people use to obtain personal information from clients on.
Thereafter received calls from Samuel from Standard Bank Home Loans department who agreed to call the applicant back and also **** as nobody has called back. I tried calling the numbers Samuel called from, *** and ***, and call does not collect. Sounds like *****/**** going on if we can't call a number that people use to obtain personal information from clients on.
MN
Malcolm N's update10 Sept 2020, 12:02
Reviewer Update
Received a call from a person at Standard Bank Home Loans who **** about what was submitted on the application and why it was declined. No further assistance from this person thereafter.
Thereafter received calls from Samuel from Standard Bank Home Loans department who agreed to call the applicant back and also **** as nobody has called back. I tried calling the numbers Samuel called from, *** and ***, and call does not collect. Sounds like *****/**** going on if we can't call a number that people use to obtain personal information from clients on.
Thereafter received calls from Samuel from Standard Bank Home Loans department who agreed to call the applicant back and also **** as nobody has called back. I tried calling the numbers Samuel called from, *** and ***, and call does not collect. Sounds like *****/**** going on if we can't call a number that people use to obtain personal information from clients on.