Nothing was Successfully Addressed

Just to bring this under your attention:

Since the day I logged a complain 2 December 2024 - to release my customers payment to my account - YOU HAVE DONE NOTHING UP TO NOW!

Your complaint management, Nompumelelo Ndlhovu was no help at all! She said emails with forms was mailed to me, I never received any emails with forms to complete, it took 2 weeks, without any luck to try and solve this, I had one phone call last week to say she will email the documents, when I did not received It I emailed her and got no respond from her. No calls from her until today...when I told her I already got my money from the customer another way, without her help.

So how can you send me an email "Your Issue has been Successfully Addressed" when you have done nothing?? You did not successfully addressed anything....

Luckily the funds was returned to the senders account and found another way to pay me without any of your help!!!

Don't praise yourself by thinking you did something to email me that it was successfully addressed!

I would have keep loosing customers if I had to rely on you!!

Thanks for Nothing , don't even phone or email me