Nothing Prestige about it.

Since 9:42 AM I've been wanting to know what's been going on with the unauthorized transaction that happened midnight today. Neither chat, phone call or emails have been helpful. Been sent from chat-pillar to chat-post with agents transferring me and chats then ending or ***** department never assisting coz there's nobody there or ***** quickly closing the chat nonetheless, whereas Standard Bank hasn't taken into account how long I've been pushed around or waited in chat queues for answers because my waiting in the call queue for this particular number you sent for your prestige clients, took over 10 minutes. The private client email address you also gave remains unattended as it. I'm beyond frustrated because you've exhausted all my avenues and just carelessly transfer, waste (air)time or close chats.

You are extremely exhausting! It's like nobody knows what to do. I even had to ask one of the consultants if she really is in Private and Prestige BECAUSE my previous chat I was told I was going to be transferred and then it ended. Even she ended up giving me the wrong information which I asked her to elaborate on and she got cold feet before saying '*****' will be able to answer. Bridgette, Betty, Vsnshatta... I'm still waiting in the ***** line since 1:41 PM and it's 14:10 PM. At some point one of you even transerred me to General Chats...

The only dept that has answered me was pbbforex, the actual decency of calling me when i included them in email sent to inwardpayment as well as this supposed prestige private bank email.