AC
Albert C

1 reviews | Active since Aug 2014

01 Jul 2025, 17:23

Nothing ever works at this awful bank

Nothing ever works at this awful bank.

I'm trying to activate my new card after the old one expired. But nothing works. I can't transact now. What am I supposed to do?!

0
Replies (5)
Standard Bank
Standard Bank's reply01 Jul 2025, 17:46
Official
Dear Albert, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

We will assign this case and one of our agnets will reach out to further assist.

Kindest regards, 
Standard Bank Hello Peter Team 
***
AC
Albert C's update02 Jul 2025, 16:35
Reviewer Update
I just want to activate my new card. Why is this so difficult? Jesus.
AC
Albert C's update02 Jul 2025, 16:37
Reviewer Update
I've been using my new phone for over a month, and you still still refuse to recognise the device as mine. FIX IT!
AC
Albert C's update02 Jul 2025, 16:42
Reviewer Update
Standard Bank is complete trash. I'm sick of you wasting my time.
Standard Bank
Standard Bank's reply02 Jul 2025, 17:03
Official
We understand your frustration and would love to assist you with you request.

Kindly provide us with a convenient time to contact you.

We look forward to your response.

Kind regards, 
Standard Bank Social Media Team