KH
Kholisile H

1 reviews | Active since May 2015

23 May 2015, 07:22

Nothing but ******

On the 15 May 2015, I cashed a cheque at standard bank for urgent clearance.I was told that with would take 3 working days as it was cashed before 2pm. After the promosed three days i went to cheque my account and to my suprise the cheque hadnt cleared as promised. I then request the branch manager who took his time , went for lunch and came back two hours later before a.cleaning lady showed me who this person was. None of the staff took my complaint seriously. The empty suit of a.manager then judt.passed the buck to some incompitent supervisor called sunnette how just said\"there is nothing that can be done

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Replies (1)
Standard Bank
Standard Bank's reply28 May 2015, 09:23
Official
Hello douglashomp,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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