IL
Ivanhoff L

1 reviews | Active since Sept 2019

28 Jul 2022, 06:50

Not your best work.

I had a problem with my account and this has been happening three months now.

First My card is stopped and then my account is frozen. My family has been living off the s****s I have at home and I was not able to by proper food. now ,my landlord is behind in her rent all because of the putrid service I have received. They never call in the time frame they give me and nothing is being done at the branch.

And now it has been one week no reply from ***** department

****y service.

0
Replies (1)
Standard Bank
Standard Bank's reply28 Jul 2022, 08:00
Official
Hi Ivanhoff

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team ***