RH
Ronel H

1 reviews | Active since Jul 2011

29 Apr 2019, 10:21

Not worth the money

Fees charged for garage card that hasnt been renewed, requested or printed for more than 7 years!!! At no point did anyone advise that fees are still payable even if the card is not renewed/printed.

****************!

So much for having a prestige banker if they only ever contact you to add more sh*t to your profile! None of the issues I ever sent to any prestige banker was actually ever sorted out!! You pay ridiculous fees for nothing! Standard bank sucks!!!

0
Replies (3)
Standard Bank
Standard Bank's reply29 Apr 2019, 13:33
Official
Dear Ronel 

Thank you for posting your comments.

One of our consultants will make contact with you to attend to this matter.

Kind regards

Complaint Resolution Centre
***
***
RH
Ronel H's update02 May 2019, 10:55
Reviewer Update
how many months will it take for someone to contact me?
Standard Bank
Standard Bank's reply09 May 2019, 09:59
Official
Dear Ronel 

Thank you once again for posting your comments.

I refer to my email correspondence and our telephonic conversation and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
***