NR
Nina R

1 reviews | Active since Jul 2022

25 Jul 2022, 08:00

Not worth it.

If you need to have anything done, you have to stand in the branch for 4+ hours! Literally the only bank in Centurion mall that ALWAYS has a queue. Further, they continuously used my old cell phone number when I had to stand in the queue twice to change it! Customer service is pathetic, so not worth it. I switched to FNB and had everything done within a week, and have never been inside a branch. Don't waste your time with Standard Bank.

0
Replies (1)
Standard Bank
Standard Bank's reply25 Jul 2022, 08:33
Official
Hi Nina

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team***