SD
Stephen D
1 reviews | Active since May 2020
27 Sept 2022, 14:14
Not what it states online when opening a new account!!
Good Day I app**** to open a MyMo account online. I registered a profile but I have had no feedback regarding card delivery to the branch or wether the account has been opened or not!!
Helpful (0)
Replies (7)0
Replies (7)
Standard Bank's replyOfficial
27 Sept 2022, 15:01Dear Stephen
Because of the importance of protecting our customers' information, we appreciate your writing to us.
Because of the importance of protecting our customers' information, we appreciate your writing to us.
Please visit one of our nearby branches or call our voice branch at *** for an update on your application.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply27 Sept 2022, 15:01
Official
Dear Stephen
Because of the importance of protecting our customers' information, we appreciate your writing to us.
Because of the importance of protecting our customers' information, we appreciate your writing to us.
Please visit one of our nearby branches or call our voice branch at *** for an update on your application.
Kindest regards,
Standard Bank Hello Peter Team
SD
Stephen D's updateReviewer Update
28 Sept 2022, 10:26Why must I contact Standard Bank? After applying online, it clearly stated that Standard Bank will contact me regarding card delivery and the application outcome but I'm still waiting!!
SD
Stephen D's update28 Sept 2022, 10:26
Reviewer Update
Why must I contact Standard Bank? After applying online, it clearly stated that Standard Bank will contact me regarding card delivery and the application outcome but I'm still waiting!!
Standard Bank's replyOfficial
28 Sept 2022, 10:37Good Morining Stephen
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply28 Sept 2022, 10:37
Official
Good Morining Stephen
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
SD
Stephen D's updateReviewer Update
03 Oct 2022, 23:15I am still waiting for feedback regarding this. No one has contacted me!
SD
Stephen D's update03 Oct 2022, 23:15
Reviewer Update
I am still waiting for feedback regarding this. No one has contacted me!
Standard Bank's replyOfficial
04 Oct 2022, 07:38Dear Stephen
Thank you for reaching out. We will ensure that you get contacted regarding your enquiry before end of business.
Thank you for reaching out. We will ensure that you get contacted regarding your enquiry before end of business.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply04 Oct 2022, 07:38
Official
Dear Stephen
Thank you for reaching out. We will ensure that you get contacted regarding your enquiry before end of business.
Thank you for reaching out. We will ensure that you get contacted regarding your enquiry before end of business.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
SD
Stephen D's updateReviewer Update
02 Jul 2023, 18:28Good Day, almost a year later and no one has contacted me!
SD
Stephen D's update02 Jul 2023, 18:28
Reviewer Update
Good Day, almost a year later and no one has contacted me!
Standard Bank's replyOfficial
03 Jul 2023, 08:32Good Day Stephen
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply03 Jul 2023, 08:32
Official
Good Day Stephen
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***