mM
mashandu M
1 reviews | Active since Jul 2016
10 May 2020, 00:47
Not updating credit status
No regular update on credit status , 2 cards updating yet I have only 1. It was just a mere card upgrade not new account , now it reflects as if I have two accounts with 1 organization , no help after I have sent countless emails , pls help
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
10 May 2020, 04:24Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply10 May 2020, 04:24
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
*** (fax)
***
***
Standard Bank's replyOfficial
18 May 2020, 09:01Dear Thami Mbatha
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Kind regards
Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply18 May 2020, 09:01
Official
Dear Thami Mbatha
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's replyOfficial
21 May 2020, 13:54Dear Thami Mbatha
Thank you for posting your comments.
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply21 May 2020, 13:54
Official
Dear Thami Mbatha
Thank you for posting your comments.
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
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