1 reviews | Active since Jan 2017
Not updating credit details on ITC - Standard bBank Card Division
<p>Standard Bank seem to not bother about you after you have closed credit accounts with them. I have had two credit cards that I have since paid off and closed. The one 9 years back and the other 8 months back still showing on ITC as the full credit amount owed and accounts still being open. I received the letter confirming that accounts were closed 3 weeks after closing these accounts, but what bothers me is that my credit rating is now badly being compromised. I want to open a home loan with Standard bank (home loan switch from another bank) but they will turn me down saying I have too much credit card debt! As they rely on ITC! Ironic is'nt it? They dont have the correct processes in place compromising losing a potential client in other divisions of the same shareholder!! I am wondering how much more they have lost in similar situations as I see there are alot of complaints on this portal of the very same issue.</p>
Dear Melinda
Thank you for posting the message and allowing us the opportunity to investigate the matter.
We will be in contact with you as soon as possible.
Thanks
Complaint Resolution Centre
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Dear Melinda
Thank you for posting the message and allowing us the opportunity to investigate the matter.
We will be in contact with you as soon as possible.
Thanks
Complaint Resolution Centre
***
