1 reviews | Active since Mar 2011
Not Treating Your Customer Fairly
There is a very good reason why I specified a specific date for my debit order to go off: because that is the day I get paid. Debiting me before this date is unfair and places stress on my life. Previously when this happened, I went to the branch and had my d/o date changed 1 day ****her. Now, recently std bank debits me 2 days before my d/o is supposed to go off. Besides this, the person who responded to my previous complaint was supposed to get back to me but didn't. So much for years of being a 20+years loyal customer, with not a single d/o missed.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Clint Chetty
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Clint Chetty
Complaint Resolution Centre
***
*** (fax)
***
Dear Liam
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Liam
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***