JM
Juliet M

1 reviews | Active since Jan 2016

03 Nov 2023, 08:04

Not so prestige

I have sent numerous emails to prestige@standardbank requesting for my credit card limit to be reduced from last week. To date my request has not been actioned so I do not if if its best if I call the call center? The prestige service is not as smooth as I had expected though we are being charged a fortune.

0
Replies (1)
Standard Bank
Standard Bank's reply03 Nov 2023, 08:08
Official
Dear Juliet

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you.

Kindest regards, Standard Bank Hello Peter Team ***