NB
NOXOLO B

1 reviews | Active since Jul 2015

23 Jul 2015, 14:38

NOT SO INSTANT

I received a voucher and went to collect it at a ATM<br> <br> The ATM gave a slip saying there is a technical error, walked into the branch in Centurion and I was told they where offline and I must go to a spar, and tried to collect it at a spar it says the voucher has been used, I have not received the funds and yet I am told the voucher was collected. <br> I now to wait 24-48 hours excluding weekends to determine if it was a ATM error. <br> <br> IT IS SUCH AN INCONVEINCE! <br> HIGHLY DISAPPOINTED<br>

0
Replies (1)
Standard Bank
Standard Bank's reply27 Jul 2015, 08:51
Official
Hello NOT123GP!,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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