1 reviews | Active since Jan 2017

08 Jun 2018, 13:52

Not satisfied

I am very ****ed at Standard bank such a big bank with ***** and app issues. They keep debiting on my account and when I try to tell them I don't recognise these debit orders they charge me for reversal which was not my problem to start with. Stupid bank app doesn't have an app to reverse those "********** debits". I actually want to change this bank for it doesn't actually live up to it's name. Very mad!!

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Replies (2)
Standard Bank
Standard Bank's reply08 Jun 2018, 16:16
Official

Dear Tazee Macknupaz Demütigen

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply13 Jun 2018, 10:02
Official

Dear Tazee Macknupaz Demütigen

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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