SK
Sizwile K
1 reviews | Active since Jan 2019
07 Feb 2019, 15:17
Not Responsive
I sent an email on friday the 1st February and till today i have not received a response regarding my query. I have sent my ID and information to ********** as advised but still nothing from standard bank not even a sms and if i cannot rely on my bank for help...I really dont know!
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Standard Bank's replyOfficial
08 Feb 2019, 02:49 Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Best regards,
Standard Bank's reply08 Feb 2019, 02:49
Official
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
***
*** (fax)
***
***
*** (fax)
***
Best regards,