CF
Carl F

1 reviews | Active since Feb 2015

25 May 2017, 14:03

Not replying on secure messages

<p>Hi, i have send 7 secure messages to Standard Bank over a few days and i am still waiting on someone to contact me.</p> <p>Why do i always have to go to this platform/social media to get a reply from them?</p> <p> </p>

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Replies (2)
Standard Bank
Standard Bank's reply29 May 2017, 10:47
Official

Thank you for posting your comments.

An email was sent to you requesting further details.

Awaiting your response.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply30 May 2017, 10:41
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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