JM
Jaco M
1 reviews | Active since Sept 2021
16 Sept 2021, 15:42
Not releasing my title deed after my bond was settled
Standard Bank is nothing more than useless. I have settled my bond on my building more than 4 years ago and I am still struggling to get my title deed out of them. How is that even possible? Maybe they lost the title deed?
Surely this can't be legal to hold on to title deeds if the bond have been settled.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
17 Sept 2021, 00:52Hi Jaco Malan
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply17 Sept 2021, 00:52
Official
Hi Jaco Malan
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
***
JM
Jaco M's updateReviewer Update
20 Sept 2021, 10:58What did you actually say in the above reply? Are you actually planning on helping me or is this just an automated reply. Most probably just a computer replying.
I rest my case.
I rest my case.
JM
Jaco M's update20 Sept 2021, 10:58
Reviewer Update
What did you actually say in the above reply? Are you actually planning on helping me or is this just an automated reply. Most probably just a computer replying.
I rest my case.
I rest my case.