Not receiving transaction SMSs

Item: Standard Bank
Rating: 2
Author: Priyen M

Hi, For the last couple of months my mum has not been receiving sms notifications of transactions on her account Could you please let us know why? It's not specific to any amount and she only ever receives random transaction notifications

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Replies (1)

Standard Bank's replyOfficial

03 Mar 2016, 10:39

Hello pmo,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply03 Mar 2016, 10:39

Official