Not Receiving Statements

I changed all my accounts to electronic mail more than a year ago. I receive all my statements via email with the exception of my two home loans and my current account. My Home Loan Statements are still being delivered via physical mail, while I am not receiving my current account statements. I contacted the Prestige Call Centre to enquire where they are sending my statements. I informed the agent that the statements are not being received at my physical address and that I only receive the home loan statements.<br> On requesting a report reflecting all the credits to the account since February 2014, I was informed that they cannot give me a report reflecting only the credits, and that they will send me the full statements, and charge me per page for the privilege. When I advised him that I am not happy with this and asked him to log a complaint, he advised that we was not able to log a complaint - Ref ***. Charging me for reams of pages when all I want is a short extract is ******ion. Bank systems are sophisticated enough to present a report reflecting only credits.