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Noxolo N
1 reviews | Active since Oct 2019
21 Oct 2019, 19:40
Not receiving instant money voucher
I have sent an instant money to my number since I left my card at home. I haven't received the instant money voucher and when I want to cancel it, it shows 0 vouchers. I'm very disappointed with Standard Bank service and they have already deducted my money from my account.
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Standard Bank's replyOfficial
22 Oct 2019, 09:40Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply22 Oct 2019, 09:40
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
***
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