GM
Gina M
1 reviews | Active since Jul 2015
16 Jul 2015, 20:12
Not receiving bank statements
Haven't received bank statements since 01/07/2014 from the branch. Have complained multiple times to the bank manager (Mr. Ashley Herman) who has repeatedly promised to resolve the issue and failed to do so.<br> <br> Additionally, promises were made to supply all previous statements up to this date. This has not happened.
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Standard Bank's replyOfficial
17 Jul 2015, 10:55Hello ginamichelle,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply17 Jul 2015, 10:55
Official
Hello ginamichelle,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***