1 reviews | Active since Oct 2011
Not Receiving a statement on my credit card for three years now
I have Bluebean Credit card with standard bank, for the past three years i don't receive my statement every month i have to call client services in order to know how much is my minimum payment or my balance, this is frustrating because if i don't phone i may pay less of what is the instalment and i endup in areas .
I went twice to standard bank northcliff branch to complain about this , and every time im told i will receive my statement via email, till now i haven't received my statements . I even asked then to verify my email address to exclude if the email is incorrect , but no help in this regards as well.
Can standard bank help me with this regards as soon as possible because know in getting frustrated as their client
Regrads Tebogo
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you once again for posting your comments.
I refer to our email correspondence with each and telephonic conversation and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each and telephonic conversation and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***