JJvR
Jolita Jansen van Rensenburg

1 reviews | Active since Jan 2015

31 Jan 2015, 11:59

Not my account!

My cell number has been indicated on a home loan and the person responsible for the loan has not been paying. Standard Bank is harassing me with sometimes more than 7 calls a day. I have indicated to a consultant that I am not the person they are looking for, and that they should remove my number, but this has fallen on deaf ears. Many of the calls just switch to an automatic voice message that urges me to pay. This has been going on for more than two weeks!<br> <br>

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Replies (1)
Standard Bank
Standard Bank's reply02 Feb 2015, 09:12
Official
Hello JolitaJ,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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