NOT MOVING FORWARD

This morning I received an sms from MacRobert Attorneys (Standard Bank's inhouse) to say I have not comp**** with my arrangement to pay my business' debt. I don't have a debt. I have an agreed overdraft limit and I have nearly R10000 UNDER that overdraft limit presently. NOT a call from Shantelle Malan who is supposedly our business account manager, not a message, not an email... NOTHING. So suddenly (after 14 years a customer) Standard Bank's attorneys are threatening (they don't answer any questions or provide any information) to take legal action against us and we have NOT idea about it. Now in my legal days, you couldn't hand over anyone without giving them notice that you were going to do so, You had to at the very least SPEAK TO THE CUSTOMER beforehand. Standard Bank AGAIN proves it does not live by its own slogans and attacks small businesses for no reason. I'll go to court and show NO NOTICES at all sent by either Std Bank or MacRobert and that both neglected their due diligence in this matter. We have another account with a different bank and I can promise Standard Bank is the WORST bank in the country. I have emailed all concerned but I am still waiting for an explanation