Not moving anywhere

<p>Which bank cant you rely on when you are traveling overseas and suddenly find that your credit card stops working? Standard Bank. </p> <p>Absolutely appalled by the response from Standard Bank when I reported the failure of my credit card and the fact that it was my only source of funds while abroad. </p> <p>1. Having immediately alerted the bank, I was told that it was the result of a communication failure between systems.</p> <p>2. That I would need a replacement card in order to continue transacting on my account.</p> <p>3. That this was come at a cost of 40$, or approx. R400 to me.</p> <p>4. And that I would receive the new card within 48 hours.</p> <p>48 hours later and still no card, I contact the bank, at international rates might I add, only to be told:</p> <p>1. The card would only be issued withim 4 working days.</p> <p>2. The earlier duration given was incorrect.</p> <p>3. There was no way to have the card delivered any sooner.</p> <p>This is the worst service ever, especially comimg from a bank claiming to be 'moving forward'.</p> <p>No concern for the financial implications and difficulty caused to its customers through the failure of its own systems. </p> <p>Unacceptable.</p>