1 reviews | Active since Nov 2017
Not managing how long people have to wait in a que
I have been standing in a que in Standardbank Vaal Mall for over 45 min and since then only 2 people has been helped. There is only 50% of the helpdesks manned and noone seems to be concerned that customers have to stand in a que for this long!!!!!
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly email us on the below email address with your account or ID number in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Simphiwe Mtolo
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly email us on the below email address with your account or ID number in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Simphiwe Mtolo
Complaint Resolution Centre
***
*** (fax)
***
Dear Anton
Thank you for taking the call and allowing us the opportunity to address the matter.
Regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Anton
Thank you for taking the call and allowing us the opportunity to address the matter.
Regards
Complaint Resolution Centre
***
*** (fax)
***