Not load-shedding but serious service-shedding!!!

Needed to transfer funds overseas, as you can not make an appointment we were told to be at the bank at 9 am. When we arrived we were 6th in the queue. Only one consultant!! When people complained were were told that an additional consultant is on their way from Sandton City That took over an hour, they then served on client and disappeared for about 30 minutes.<br> <br> During all this time not a manager in sight!! Andre, the forex consultant was trying his best to help everybody quickly. Dear Branch Manager, it is month end, holidays and Sandton is the financial hub of the country. Make sure your branch is staffed properly. Also do not be a ***ard - face your customers!!<br> <br> We wee served after 11 am!!! That is a 2 hour wait!! The wifi time allocation had been exceeded so that was derminated!!<br> <br> ESKOM had load-shedding, Standard Bank has Service-Shedding. Helping us Move Forward?