pD
peter D
1 reviews | Active since Jan 2024
28 Feb 2024, 16:03
Not Interested In Helping
Well over a year ago I reported my problem with Standard Bank regarding purchasing electricity from Cape Town Municipality. When trying to make a purchase, a message pops up saying "we are experiencing technical problems, please try again later" When I first reported this to the bank, they said that they would look into the matter and revert to me. THIS THEY NEVER DID ! IIt is no good me reporting this to them because they do nothing about trying to fix the problem It is really frustrating that they cannot get this right.
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Standard Bank's replyOfficial
28 Feb 2024, 16:05Good day Peter
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply28 Feb 2024, 16:05
Official
Good day Peter
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***