DK
Desivan K

1 reviews | Active since Aug 2014

03 Mar 2017, 08:50

Not informing customer of prestige card delivery

<p>Good day</p> <p> </p> <p>I write this complinat with great disappointment, and regret for the poor service i recieved from standard bank, my prestige new card was delivered to that useless branch in kathu, and Lopang never even made arranagements for me to recieve my card, yesterday my card expired, and this was a great concern, i had to borrow R300 for electricity becuase me useless bank doesnot assist, i pay almost R300 every month for nothing, i dont even know who is my prestige banker, i recently moved to richards bay, and i spoke to</p> <p>Portia Khosi, she up till today has never sorted me out , Please remiburse all my money for the last six months for prestige services, and today i was linked to richardsbay, whcih i spend almost a R100, phoning prestige. which i also want reimbeursed.</p> <p> </p> <p>I am ****ed with your useless bank</p> <p> </p>

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Replies (3)
Standard Bank
Standard Bank's reply03 Mar 2017, 12:30
Official

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply03 Mar 2017, 12:31
Official

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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*** (fax)

***

Standard Bank
Standard Bank's reply07 Mar 2017, 10:16
Official

Dear Desivan

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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