pM
palesa M
1 reviews | Active since Sept 2010
09 Sept 2019, 09:29
not impressed with the service
I did a bond switch from standardbank and still havent refunded me, they tell that the person who was supposed to do it is on leave therefore thats why it hasnt been done ,, arent you supposed to assign someone to do that persons duties rather than leaving it not attended ? been calling the call center with them not fixing the matter ..
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Standard Bank's replyOfficial
09 Sept 2019, 15:34Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply09 Sept 2019, 15:34
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***