1 reviews | Active since May 2016
Not impressed at all.
On Friday 03.11.2023, I received a rude and blunt e-mail from a company called StraussDaly, informing me that my Standard Bank account had been handed over to them as my account was supposedly in arrears. My accounts were in no way in arrears!
I immediately called Standard Bank collections Department which confirmed the same. My account was not in arrears and they there was no reason why the account should have been handed over. I was told that this was an error and it would be rectified and I would be sent a letter of apologies.
The matter has STILL not been resolved and this collections Company is continuously calling and harrasing me.
I have been with Standard Bank a number of years and not once has my accounts ever been in arrears.
Frustrated, embarrassed and disappointed guys.
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
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We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
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