NOT IMPRESSED

Hi, I phoned on the 4/4 for a settlement figure, to which I was told that its valid for 5 days, I paid as I put the phone down I called the next day to close the card, to be told there was a transaction outstanding... Firstly there was no terms explained to me and secondly your staff should pick this up. The transaction came off the next day, to which I called again to close the CC and was told no due to interest so can only cancel on Monday... I have just phoned 9/4 to which I am told to pay interest of R230.00 for a transaction of R116.00, but it gets better you still won’t allow me to close as your accounts close tomorrow night as you want to charge me, the fees...(Not one fee but four fees), so I can only cancel on Wednesday.... This is not right, this is plain and simple *****ing money. Now as a loyal account holder for more than 10 years, you as a bank feel right to ***** me further. It’s not fair that I should be liable for your *********** staff... Your staff that gave the wrong info to me can pay all these fees... I want this Credit Card closed immediately with no more fees as not right and not fair!